microsoftRedmond, WA
Senior Product Manager and Principal Product Manager (Multiple Positions) - D365 Contact Center
Senior Product Manager and Principal Product Manager (Multiple Positions) - D365 Contact Center
Senior Product Manager and Principal Product Manager (Multiple Positions) - D365 Contact Center
microsoftRedmond, WA
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Overview:
In this role you drive the strategy and execution of Copilot Studio and enterprise AI agents, translating customer insights into compelling product experiences. You will collaborate with engineering, design, and partners to deliver scalable, AI-powered workflows that boost productivity and automate complex processes. You shape the market by guiding features, performance, and adoption while leading a team of product managers. This is a chance to work at the forefront of Generative AI and enterprise-scale solutions, impacting customer service and operations.
Responsibilities:
Lead product strategy and end-user value delivery for enterprise AI capabilities Collaborate with cross-functional teams to address technical challenges and blockers using cutting-edge AI Influence feature prioritization by communicating customer context and escalations to leadership Maintain market leadership in agentic AI platforms and drive competitive assessments Coach and develop a team of product managers to meet business goals Foster an inclusive team culture and advocate Microsoft values
Key requirements:
Bachelor's Degree AND 5+ years experience in product/service/program management or software development OR equivalent experience Ability to pass Microsoft Cloud Background Check and related security screenings leadership stakeholder management effective communication Generative AI LLMs agentic solutions
Also on the board Same function, level within a rung
Level
Manager
Location
Redmond, WA
Occupation
Marketing Managers
Industry
Software Publishers
Posted
today