Chief Experience Officer: Guest Experience & Operations Leader

San Antonio Zoo seeks a Chief Experience Officer to provide strategic direction and leadership across Operations and Education, overseeing front gate, rides, entertainment, and educational programs. The CXO will align guest experience with safety, quality, and financial goals, while guiding staff and departments through growth initiatives. You will lead Edutainment, Education, and guest services, ensuring high-quality experiences for visitors year-round and advancing the zoo’s mission and