virtual vocationsDenver, CO
Behavioral Health Intake Representative
Behavioral Health Intake Representative
Behavioral Health Intake Representative
virtual vocationsDenver, CO
2 days ago
Customer Service RepresentativesMental Health CounselorsMental Health and Substance Abuse Social Workers
Outpatient Mental Health and Substance Abuse CentersResidential Mental Health and Substance Abuse FacilitiesOther Individual and Family Services
Apply for this role (opens in a new tab)To support the mission of enhancing accessibility to behavioral health services, the full-time Intake Call Center Representative will manage inbound calls, conduct initial screenings, and provide compassionate support to individuals in crisis while working remotely.
Key Responsibilities:
Handle inbound calls, conducting initial screenings and assessments to gather vital information
Provide compassionate support to individuals in crisis, offering appropriate resources and referrals
Utilize knowledge of behavioral health programs to guide clients to the right level of care
Required Qualifications:
High school diploma or equivalent (Bachelor's degree in psychology or related field preferred)
1-2 years of call center or customer service experience, ideally in behavioral health or healthcare
Familiarity with behavioral health terminology and available community resources
Proficient in using computer systems, including Microsoft Office
Also on the board Same function, level within a rung
Level
Junior
Location
Denver, CO
Occupation
Customer Service Representatives
Industry
Outpatient Mental Health and Substance Abuse Centers
Posted
2 days ago