Asteria Theatre Guest Experience & Administrative Assistant

FLSA Status: United States of America (Non-Exempt) SECTION I - OUR VALUES CULTIVATE OUR VISION AND CULTUREAt CMU, we believe in acting from a foundation of goodwill. This belief gives us the courage to form meaningful relationships, embark on joint endeavors and take risks in the pursuit of new possibilities. It's this courage that enables the Mavily to explore new ways of thinking and doing, knowing that there is no perfect solution, no perfect idea. From this place of humility and courage, we've built a culture of resilience. We invest in the future by continuously adapting to change, overcoming challenges, and seizing new opportunities. We recognize that change is constant, and our resilience allows us to embrace it with confidence. Endless curiosity drives us to approach the unexpected as if it were expected, seeing opportunities for discovery and renewal in every challenge. In this community rooted in love and dignity, curiosity thrives, leading to endless opportunities for growth and advancement. Inspired by the soul of the West-the spirit that our region embodies-we emerge as a force for positive change, harnessing our collective power to build a Human Scale University that reflects our values and brings to life our shared vision of the world we aspire to create. Colorado Mesa University Core ValuesLove - Extending oneself for nurturing the growth of self and others Dignity - Respecting the intrinsic value of each person and believing that others act from a foundation of goodwill Courage - Taking risks in the pursuit of new possibilities Humility - Suspending one's ego and pride to recognize that no idea is perfect and being open to the input of others Resiliency - Investing in the future by adapting to changes, overcoming challenges and pursuing Opportunity Curiosity - Cultivating awe and exploring the unknown Power - The strength to act collaboratively with individual agency to achieve our goals JOB DESCRIPTIONGuest & Donor HospitalityAssist with welcoming patrons, artists, donors, and special guests during events Support donor receptions, VIP experiences, and member events Help prepare hospitality spaces and event materials Assist with thank-you notes, donor acknowledgements, and guest follow-up communication Provide exceptional customer service to patrons and visitors Administrative SupportAssist with office organization, filing, spreadsheets, and data entry Help maintain event calendars, contact lists, and internal documents Support ticketing, membership, and donor services operations Assist with preparing packets, signage, and event materials Event Operations SupportAssist with event setup and breakdown Support front-of-house operations and audience wayfinding Help coordinate volunteers and student assistants during events Provide support for community events, performances, and campus activities Communication & OutreachHelp distribute promotional materials and community information Assist with email preparation and audience communication Support membership and patron engagement initiatives Social Media & Content SupportCapture occasional event photos or videos for marketing use Assist with live event coverage and audience engagement content Share promotional information and support marketing efforts as needed Preferred QualificationsStrong interpersonal and communication skills Friendly, professional, and customer-service oriented Organized and detail-oriented Ability to multitask in a fast-paced event environment Interest in hospitality, arts administration, nonprofit management, communications, or event management Comfortable working evenings and weekends during performances and events Learning OpportunitiesGuest services and hospitality Donor and membership engagement Event operations and front-of-house management Professional communication and administration Arts and nonprofit management Live entertainment venue operations Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.