fisNew York, NY
BPS Operations Associate I - Fintech Call Center
BPS Operations Associate I - Fintech Call Center
BPS Operations Associate I - Fintech Call Center
fisNew York, NY
2 days ago
Customer Service RepresentativesFinancial Clerks, All OtherSwitchboard Operators, Including Answering Service
Telemarketing Bureaus and Other Contact CentersOther Activities Related to Credit IntermediationTelephone Answering Services
Apply for this role →FIS is seeking an Associate I, BPS Operations Processing Agent - Call Center to respond to customer inquiries via telephone, email, SMS and Chat, delivering problem resolution in line with service standards.
You will use GUI screens, access client systems, and update data while escalating complex issues as needed. A High School Diploma and 6 months of call center experience are required, with full availability for day, night, and weekend shifts. Equipment is provided.
Also on the board Same function, level within a rung
Level
Junior
Location
New York, NY
Occupation
Customer Service Representatives
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
2 days ago