Mortgage Loan Origination Support Specialist

Aven, a fintech company, is seeking a customer support specialist to assist with loan origination and underwriting across the US. You will respond to inquiries, log issues, and guide customers through the process using Zendesk and other tools. The role emphasizes clear communication, collaboration with teams, and a bias for rapid, decisive action. Prior experience in US loan or mortgage account handling is required, along with proficiency in Zendesk, Google Drive, and email.