Architect Lead, Platform Architecture

Taking care of our customers, our communities and each other. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. the skills, education, training, credentials and experience of the candidate; As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. The GenBI Insights Platform is one of the most strategically ambitious initiatives within EDDA — and it is already in motion. The target state conceptual architecture exists. Early implementation work is underway, and the platform's foundational direction has been set with intention. What comes next is where the real architectural work begins: proving out the architecture through implementation, refining it where reality pushes back on theory, and advancing the platform's capabilities into territory that remains genuinely complex. The Lead Architect for this platform will report directly to the AVP of Data Products and Enablement and serve as the primary architectural authority for the GenBI Insights Platform — owning its reference architecture, driving its technical strategy, and ensuring that as the platform matures and expands, it does so on a foundation that is coherent, production-hardened, observable, and trustworthy. You will collaborate closely with Line of Business architecture and engineering teams across the enterprise, ensuring the platform's architecture remains aligned with — and additive to — the broader technology landscape it operates within. This is a role for an architect who is as rigorous about production reliability and observability as they are energized by advancing a platform that is genuinely breaking new ground for the enterprise. The GenBI Insights Platform has a strong architectural foundation and genuine organizational momentum behind it. The work ahead — proving the architecture through implementation, hardening capabilities for production, and advancing the platform into agentic territory — is substantial, consequential, and technically rich. It is the work of taking something with real potential and making sure the architecture is equal to it. The foundation is set. Scope: You will own the reference architecture for the GenBI Insights Platform as it moves from concept through implementation and into ongoing capability expansion — refining it as the platform encounters real-world complexity, extending it as new capabilities are brought into scope, making buy vs build decisions and maintaining its coherence as the technology landscape it depends on continues to evolve. You will set the architectural standards the platform is built to and provide the technical direction that ensures every new component strengthens rather than complicates the overall design. You will drive the architectural strategy for the platform's AI capabilities with a sustained focus on what it takes to move from early implementation to production-ready at enterprise scale. You will collaborate actively with Line of Business architecture and engineering teams to ensure the platform's design accounts for varied data landscapes, integration patterns, and use case requirements across Travelers' business units. You will engage with peer architects across EDDA's value streams, contributing the platform's perspective to cross-domain architectural decisions and incorporating theirs into the platform's continuing evolution. Bachelor's degree in technology-related field or equivalent, with 8 to 10 years of architecture experience. Advanced level architecture and recent hands-on strong engineering experience with modern technologies. You bring substantial architecture experience with genuine depth in AI, data, and knowledge architecture. You have worked with RAG-based architectures, vectorization approaches, and LLM evaluation frameworks in real delivery contexts, and you understand what separates a well-constructed AI capability from one that looks good in a demo and struggles in production. You know what observability, traceability, and hallucination mitigation require at the architectural level — not as concepts, but as design decisions with real implementation consequences. Advanced leadership skills with the ability to leverage cross-functional networks to collaborate with architecture and engineering leaders on problem-solving, build company-wide credibility, prioritize critical architectural challenges, and strengthen the Architecture organization through knowledge sharing, mentoring, and creating development opportunities for team members. Extensive experience working in an agile operational model. Experience developing technology target states and roadmaps that align to short- and long-term business goals. Bachelor's degree in computer science, related STEM field, or its equivalent in education and/or work experience.7 additional years of architecture/software engineering experience. Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.