Inside Sales Account Manager

Primary Responsibilities: Build customer relationships with new and existing accounts to maximize territory growth Understand each customer's needs, and accurately fulfill expectations for quality, delivery, paperwork, communication, etc. Exhibit mentality of problem-solving that helps uncover solutions to customer needs Price inquiries in a manner which maximizes revenues, with consideration to minimizing operational costs Understand return on invested capital (ROIC), and exhibit decision making abilities which align with the goals of the company Develop an in-depth understanding of the steel products and services offered by State Steel Engage Outside Account Managers and sales management on significant inquiries to help maximize the probability of success Monitor the overall goals and results of the territory, and the entire company on a regular basis Provide feedback related to the market conditions of the territory Cooperate with teammates both within, and outside the Sales Dept. Assist other account managers with their daily activities when needed Physical & Work Requirements: Ensure professional appearance appropriate for meetings with executive level employees or clients Requires ability to perform primary job responsibilities while spending long periods of time at a computer Limited travel (3 to 4 times per year max) May require travel to the office in extreme weather conditions Required Background, Competencies & Expertise: Tremendous drive for results Highly proactive and takes great initiative; proven self-starter; goes the extra mile Strong customer orientation with proven relationship building skills Tremendous responsibility and ownership of customer challenges Diligently and consistently demonstrates an ownership mentality Proficient in utilizing required software applications (SalesForce, SAP (coming), Microsoft Office, etc.) Strong written and oral communication skills Strong cooperation and collaboration skills Understanding of basic economics related to supply and demand Composure Instills trust and confidence Comfortable with negotiation Highly detail-oriented and very thorough Strong numerical abilities Excellent organization skills High learning agility Preferred Background, Competencies & Expertise: Proven experience in a role responsible for managing the needs of customers Knowledge of general principals of business related to revenue generation, cost impacts and bottom-line results Background in the steel industry or a related field Bachelor's degree in Business Administration or related discipline or equivalent work experience Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.