Technician, Academic Testing Center

Position summary: Ensure that Academic Testing Center (ATC) facility and equipment are set up for full functionality to effectively support exam administration. Be responsible for ATC logistical operations, such as providing technical support, utilizing secure exam software, and preparing seating and materials for daily testing sessions. Respond to faculty and student questions about logistics.

Duties and Responsibilities: Key duties and responsibilities: Facilitate and maintain smooth operation of the ATC by providing technical support, high-level service and technical assistance to faculty and staff. Trouble shoot as needed. Review and approve instructor testing requests using secure exam software (Register Blast), flag issues and follow up with faculty. Create and print cover sheets and exams. Support the digital accessibility of exams by providing assistive technology and auxiliary aids to students via Readspeaker assistive technology platform. Set up testing center cameras, monitor video surveillance, and bookmark flags using Avigilon before, during, and after exam sessions. Maintain student privacy. Maintain emphasis on dependability and timeliness due to nature of structured testing schedule. Engage in professional development and acquire/maintain certifications as determined appropriate by the supervisor. Work non-standard work week, evening hours. Perform additional duties as required.

Required qualifications: 1. High school diploma or GED. 2. Minimum two years of professional technical experience. 3. Demonstrated experience in a secondary or postsecondary setting. 4. Demonstrated experience with testing procedures and protocols. 5. Demonstrated experience with Register Blast secure exam software and Avigilon security camera systems. 6. Demonstrated knowledge of Readspeaker Assistive Technology and Digital Accessibility. 7. Demonstrated strong interpersonal and verbal communication skills. 8. Demonstrated proficiency with written communication skills. 9. Demonstrated experience with Microsoft Office and Google Suite. 10. Demonstrated ability to work with diverse groups/populations. 11. Must be available to work non-standard work schedule (including evening hours).

Preferred qualifications: Demonstrated experience working with neurodivergent populations.

EEO Statement: URI is unwavering in its commitment to equal opportunity, community, equity, and diversity. In furtherance of its mission to serve and support all learners as the state's public flagship university, URI continues to expand efforts to recruit and retain a broadly representative workforce as well as to regularly evaluate the effectiveness of those efforts. All employment decisions, including hiring, are made without regard to protected status. Qualified individuals with disabilities may request reasonable accommodation by contacting the URI benefits office at 401-874-2416. For TTY assistance, contact R.I. Relay Services at 711.