Remote Dental Inbound Support Specialist

Humana is seeking a Dental Inbound Contacts Representative to work remotely, handling member and provider inquiries with empathy and efficiency. You will document interactions, resolve routine issues, and escalate when needed, all while meeting quality and productivity standards. The role supports the Inbound Contacts Supervisor within the Consumer Contacts team and requires strong customer service skills, detail orientation, and the ability to navigate multiple systems.