Member Experience Concierge - Banking & Sales

Pelican Credit Union in Monroe, LA is seeking a friendly Member Experience Representative to greet members and help with deposits, withdrawals, and everyday banking needs. This front-line role emphasizes outstanding service across in-person, phone, and text channels in a sales-focused environment. You will balance cash, support ITM operations, open/close accounts, and cross-sell Pelican products. Strong communication and problem-solving skills, plus MS Office proficiency, are required.