Compliance Coordinator

Position Summary: Under general supervision performs technical duties involving the compliance and integrity of Housing Program policies and procedures related to HUD inspection Standards, including quality assurance monitoring, administration of inspections contracts, and conducting quality control, emergency, special, and compliance inspections as required. Provides research and support for Compliance and Admissions Unit regarding fraud and compliance investigations, when compliance inspections or other activities related to HUD inspection standards may be relevant and prepares supporting documentation including narrative reports as needed. Leads or assists with assigned special projects.

Day-to-Day: Glimpse: The Compliance Coordinator works a hybrid environment, balancing fieldwork, inspections, and office-based responsibilities. The position provides contract oversight and serves as a liaison for inspection contacts, including reviewing billing invoices and ensuring contract requirements are met. The Compliance Coordinator develops, updates, and maintains process guides for initial, annual, and special inspections. The Compliance Coordinator schedule, conduct, and document a variety of housing program inspections, including quality control, emergency, special, compliance, and damage mitigation inspections. This position also conducts rent reasonableness reviews for rent increase requests and appeals and prepares rent analysis reports as needed. The Compliance Coordinator leads monthly inspection meetings to communicate quality control finding to vendors and develops training based on identified trends, findings, and areas requiring improvement. This position also oversees inspection compliance procedures and coordinates with staff, clients, landlords, and vendors to ensure timely resolution of inspection-related issues. This includes communicating regarding failed inspections, no-shows, program compliance requirements, and abatement status, while monitoring follow-up activities and maintaining accurate documentation.