jcw groupHartford, CT
Client Service Associate
Client Service Associate
Client Service Associate
jcw groupHartford, CT
14 days ago
Brokerage ClerksPersonal Financial AdvisorsSecurities, Commodities, and Financial Services Sales Agents
Portfolio Management and Investment AdviceTrust, Fiduciary, and Custody ActivitiesMiscellaneous Financial Investment Activities
Apply for this role (opens in a new tab)Our client is an independent RIA in Greenwich, CT serving high-net-worth individuals and families. They are hiring a Client Service Associate to support the advisory team on account operations and day-to-day client requests. This is an operations-heavy seat with direct client contact.
Responsibilities:
- Open, title, and maintain accounts with custodians; manage ACATs and transfers
- Process contributions, distributions, RMDs, wires, journals, and cash management requests
- Act as a first point of contact for client inquiries and follow-up items
- Maintain CRM records, client documentation, and data integrity
- Prepare paperwork and materials for client meetings; handle post-meeting workflow
- Support quarterly billing, performance reporting, and account reconciliation
- Assist with compliance items including KYC/AML documentation and books-and-records upkeep
Requirements:
- 3+ years in client service or operations at an RIA, wealth management firm, or custodian
- Series 7 and 65/66 license required.
- Hands-on experience with custodial platforms (Schwab, Fidelity, or Pershing)
- Working knowledge of portfolio management and CRM systems (Orion, Addepar, Black Diamond, Tamarac, Salesforce, Redtail, or similar)
- Familiarity with individual, joint, trust, IRA, and entity account types
- High attention to detail and comfort managing a high volume of service requests
Also on the board Same function, level within a rung
Level
Mid
Location
Hartford, CT
Occupation
Brokerage Clerks
Industry
Portfolio Management and Investment Advice
Posted
14 days ago