Director, Category Management - Digital Appliances

Category P&L Ownership (Digital Appliances): Full P&L accountability — own revenue, SEA weight, operating profit, and OP% for DA (Refrigerator, Laundry, Cooking, Dishwasher, Vacuum) across all eCommerce channels, and report performance against plan (T-series forecasts, budget, and prior-year comparisons).Turnaround leadership — own the plan to return DA to sustainable profitability, including root-cause diagnosis of margin erosion, pricing/promotional discipline, and a clear, milestone-based path back to breakeven and beyond. Pricing and promotional strategy — set and defend price architecture, promotional cadence, and MDF/co-op investment across DA sub-categories in partnership with Finance and Sales. Forecast and demand planning — own DA's sell-in and sell-out forecast, reconcile against retailer-submitted forecasts, and flag and correct drift before it becomes an inventory or OP problem. Category management team leadership — manage the Refrigerator Category Manager and the Cooking & Laundry Category Manager, and act as the primary escalation point for category-level issues raised by Finance, Sales, or Supply Chain. Cross-functional partnership — represent DA in Weekly Business Reviews, S&OP, and executive business reviews, and partner with Marketing, Supply Chain, and Retail Sales teams on category execution.

DA Business Expansion Initiatives: Given DA's current profitability pressure and constrained marketing budget, base-business growth alone is not expected to be enough — expansion is a required lever, not an optional one. This Director will personally lead the following initiatives, in partnership with the CE eCommerce Business Expansion Lead: Samsung.com parts marketplaces — drive DA profitability through Samsung.com's internal parts-marketplace initiatives, including the Global Parts Marketplace (GPCA), which sells DA parts directly, and the Samsung Décor Parts Marketplace for décor/finish parts and panels. SMB and B2B channel build-out — expand SMB-focused programs such as the Pure Home River gifting/bulk relationship, and build out builder-channel accounts as a new demand source for DA categories. White-space partnership exploration — evaluate largely untapped partnership channels relevant to DA categories (e.g., real estate agents, moving companies, registries) as long-term demand sources.

Required Qualifications: 12+ years of experience in eCommerce, category management, retail merchandising, or brand P&L management, ideally within consumer electronics, appliances, or a comparable durable-goods category. Demonstrated ownership of a P&L of comparable scale — revenue and profitability accountability, not just sales or marketing execution — including experience managing a business through a margin or revenue downturn. Strong quantitative fluency: comfortable building and defending a forecast, reading a margin waterfall, and working directly in Excel-based financial models. Experience managing pricing, promotional investment, and channel strategy with retail partners (Best Buy, Lowe's, Home Depot, Amazon, or similar) or on a direct-to-consumer platform. Proven people leadership — has managed at least one direct report and can develop category management talent. Excellent executive communication skills; able to present category performance, turnaround plans, and risk transparently to senior leadership.

Preferred Qualifications: Experience specifically in major appliances, home goods, or a comparable durable-goods category. Prior experience leading a P&L turnaround or margin-recovery effort. Prior exposure to parts/aftermarket marketplaces, SMB or B2B channel development, or builder-channel sales. Experience operating in a matrixed organization spanning Finance, Supply Chain, and Sales. MBA or equivalent experience in a quantitative business discipline (preferred, not required).