Retail Customer Experience Specialist

Michaels is seeking a customer-focused team member in Glendale, AZ to assist customers, operate the checkout, and support store processes. You will help customers find items, explain rewards, and participate in stocking and merchandise recovery to keep the store well-presented. The role emphasizes friendly service, adherence to SOPs, and participation in omni-channel activities such as Buy Online Pickup in Store and Ship From Store. Availability for varied shifts is expected.