Operations Manager - College Hunks Hauling Junk & Moving

About the Role: We're looking for a driven, hands-on leader who thrives on operational excellence, team growth, and client satisfaction. As Operations Manager, you'll oversee the daily operations of our Hauppauge location, ensuring every move and junk removal job runs smoothly, safely, profitably, and to our high standards of service. You'll lead your team by example, build a winning culture, and partner closely with ownership to drive growth.

Key Responsibilities: Deliver 100% client amazement — ensuring loyalty, repeat business, and strong referrals Lead, coach, and hold team members accountable to performance and process standards Oversee scheduling, dispatch, and job execution for moving and junk removal services Maintain truck and equipment safety; ensure compliance with all operational policies Manage P&L and annual budgets, making decisions that drive profitability Utilize systematic hiring and training to recruit and develop top talent Conduct on-site estimates for moving and junk removal as needed Execute marketing plans and monitor KPIs to improve revenue and efficiency Produce and review operational reports to inform decisions Occasionally perform or supervise jobs in the field — must be able to lift, move, and work alongside the team when needed Qualifications Required: Bachelor's Degree in Business Management or equivalent experience 3+ years of management experience in operations, logistics, or service industries Strong background in sales, marketing, and systems management Exceptional communication, leadership, and problem-solving skills Reliable, punctual, detail-oriented, and safety-conscious Ability to thrive in a fast-paced, high-volume environment Preferred: Experience managing a moving or junk removal company location Construction or power tool experience a plus Why Join Us Competitive pay with performance bonuses and future profit sharing A fun, energetic team environment Opportunity to grow with one of the fastest-growing service brands in the country Be part of a mission-driven team that changes lives and communities every day Veterans and former law enforcement are highly encouraged to apply.