Director of Creative Operations (Go-To-Market)

WHO WE ARE: The FoundRae Collection is more than jewelry. The pieces are modern heirlooms, ones that allow the wearer to express something of themself to the world. The FoundRae collection is intended to become part of the wearer, a second skin, to be an expression of identity and of personal values. The collection is founded on a lexicon of archetypal, mythological and classical symbols with the intention of inspiring the wearer to take the wisdom passed down through generations and apply that to one’s own life. FoundRae is a reminder, one we wear against our hearts or on our hands, of our capacity for change and growth. When you wear one of these pieces, you are announcing to yourself and to the world that everything you want and everything you want to be is already inside you - all you have to do is claim it.

Own the creative processes end to end: how work is requested, scoped, scheduled, produced, reviewed and delivered, with support from two Assistant Managers of Creative Operations Serve as project manager for the Creative & Content team’s major initiatives, keeping timelines, dependencies and handoffs visible to the VP of Creative & Content and partner teams Own the Creative & Content budget in partnership with the VP of Creative & Content; track spend and report on updates and variances Project Strategy Plan and organize with the end in mind, working backward from the launch or delivery date Proactively troubleshoot and solve issues before they escalate: ask critical questions, connect the dots across projects and teams, flag risks early and bring forward solutions Own project strategy and cross-functional roll-out for the team’s core initiatives: Go-to-Market Holiday Campaign Go-to-Market Process OwnerOwn the Go-to-Market process end to end, in partnership with the VP of Creative & Content Partner with the Commercial team to understand what is going to market, when and why, so Creative plans against real commercial priorities and launch timing Define, document and continually improve the shared process: stages, milestones, roles, decision points and handoffs between Creative, Commercial and other partner teams Build and run the Go-to-Market calendar Lead the Go-to-Market cadence of kickoffs, working sessions and check-ins with the Commercial team, holding partners to dates and decisions through influence Ensure downstream work lands on time, including creative requests, photo and video shoots, copy, graphics and asset delivery Report on progress, risks and budget to the VP of Creative & Content Team Leadership Manage, coach and develop two Assistant Managers of Creative Operations, setting clear priorities and expectations so the team works as one system Build and lead strong cross-functional relationships with the Commercial team and other cross functional teams, influencing priorities, timing and decisions without direct authority Model professional maturity and sound judgment, navigating competing priorities, tight deadlines and difficult conversations with composure Foster a team culture of accountability, clear communication and continuous improvementREQUIREMENTS:8+ years in creative operations, project management or production management, including 3+ years leading people, ideally in a brand, retail or agency environment Bachelor’s degree in Business, Marketing, Communications, Project Management, Art/Design or a related field preferred Previous experience within luxury brands highly preferred Proven record of running large, cross-functional campaigns on fixed deadlines, such as seasonal or holiday launches Ability to lead with influence: aligning senior stakeholders and partner teams who do not report to you Experience owning and reporting on a department budget Working knowledge of copy workflows, including managing freelance writers Familiarity with photo and video production, from pre-production through post-production and asset management Fluency with project management and asset management platforms; experience with Monday.com and Bynder is a plus Strong written and verbal communication, with the judgment to set priorities and coach a small team Eye for brand and craft, and respect for the creative process