Eligibility Worker

Job Duties: The Eligibility Worker under general supervision is responsible for performing a wide variety of tasks related to the determination of eligibility of clients for income maintenance programs and services, establishing initial and ongoing eligibility for multiple income maintenance programs; effectively communicating complex program requirements, and assisting program participants in understanding the criteria of each type of assistance; adapt to continuous policy updates, new system errors, legislative changes, and limited system functionality, support program participants in achieving the highest degree of independence and addressing barriers to self-sufficiency; provide education, enrollment, and assistance to managed health care enrollees, make appropriate referrals to other community resources; and perform related work as assigned. Minimum Education Required High School Diploma or equivalent. Two years of study at an accredited two-or four-year college or university or similar institution, with an emphasis in the behavioral sciences, business, or closely related subjects (at least 23-quarter credits or 16-semester credits); or Successful completion of the technical college Human Services Eligibility Worker certificate program will substitute for one year of the required clerical experience working with the public; or