robinsondiamond resource groupPlano, TX
Sr. Freight Forwarding Coordinator
$65,000 - $72,000 per year
Apply (opens in a new tab)Sr. Freight Forwarding Coordinator
Sr. Freight Forwarding Coordinator
robinsondiamond resource groupPlano, TX
yesterday
$65,000 - $72,000 per year
Freight Transportation ArrangementAll Other Support Activities for TransportationDeep Sea Freight Transportation
Apply for this role (opens in a new tab)Freight Forwarding Coordinator Hybrid/Plano. Full-Time | Direct Hire.
Compensation: $65,000 $72,000 annually.
Overview:
We are seeking a detail-oriented and experienced Freight Forwarding Coordinator to support international logistics operations across ocean and air shipments. This role is ideal for someone who thrives in a fast-paced environment, enjoys solving problems in real time, and takes ownership of shipments from start to finish. You will play a critical role in ensuring shipments move efficiently, documentation is accurate, and customers remain informed throughout the process.
What You'll Be Doing:
- Shipment Coordination & Execution
- Manage end-to-end international shipments (ocean import/export and air freight)
- Coordinate with carriers, overseas agents, and internal teams to ensure timely movement of freight
- Track shipments and provide proactive updates to customers and stakeholders
- Documentation & Compliance
- Prepare and review shipping documents including bills of lading, commercial invoices, and packing lists
- Ensure compliance with international shipping regulations, customs requirements, and FMC guidelines
- Maintain accurate records within internal systems (Cargowise preferred)
- Customer & Carrier Communication
- Serve as a primary point of contact for assigned accounts
- Communicate delays, issues, and solutions clearly and professionally
- Work closely with carriers and vendors to resolve shipment challenges
- Problem Solving & Operations Support
- Troubleshoot shipment delays, customs issues, or routing problems
- Identify and resolve discrepancies in documentation or system entries
- Support continuous improvement efforts within the logistics process
- What You Bring 5+ years of experience in international freight forwarding (ocean and/or air)
- Experience handling NVOCC shipments (import/export)2+ years of hands-on experience with Cargowise (required)
- Strong knowledge of international shipping documentation and compliance
- Familiarity with Incoterms and global trade practices
- Excellent communication, organization, and problem-solving skills
- Ability to manage multiple shipments and priorities simultaneously
- Proficiency with Microsoft Office (Excel, Outlook, etc.)Preferred
- Experience working with both ocean and air freight operations
- Exposure to customs clearance processes
- Background supporting high-volume or complex logistics accounts
- Additional language skills (Japanese a plus, not required)
- Why This RoleHigh-impact role with ownership of shipments and client relationships
- Stable, growing organization with strong operational infrastructure
- Opportunity to work across international logistics operations
- Team-oriented environment with experienced leadership
Ideal Candidate: You are someone who:
- Takes ownership of your shipments
- Pays close attention to detail
- Communicates clearly and proactively
- Stays calm under pressure when things shift (because they will)
- Enjoys being the person who keeps everything moving
Also on the board Same function, level within a rung
Level
Senior
Salary
$65,000 - $72,000 per year
Location
Plano, TX
Occupation
Freight Forwarders
Industry
Freight Transportation Arrangement
Posted
yesterday