Client Account Specialist We're hiring a Client Account Specialist to own billing accuracy and the client experience around it making sure every property manager on our platform gets clear, correct, on-time billing.
What You'll Do: Billing & client support Act as the primary billing contact for property managers. Update our Insurance Operating System (IOS) to reflect client requests and changes. Accuracy & revenue Keep billing structures in the IOS accurate. Spot revenue-flow improvements and work with engineering to ship them. Build dashboards that show leadership how billing is performing. Process & enablement Create training videos and tools to improve the client billing experience. Write playbooks for billing support, validation, and troubleshooting. Standardize processes to prevent workflow breakdowns.
What We're Looking For: Sharp attention to detail and a strong instinct for data integrity. Can explain technical and billing issues clearly to non-technical people. Proactive, organized, and takes ownership. Comfortable in-person, 5 days/week, in a fast-paced startup. Compensation & Growth Performance bonuses tied to billing accuracy, CSAT/NPS, and revenue KPIs. Fast-tracked salary growth for strong performers.

Also on the board Same function, level within a rung

Level

Senior

Location

Dallas, TX

Occupation

Billing and Posting Clerks

Industry

All Other Insurance Related Activities

Posted

9 days ago

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