Technical Sales Specialist

Responsibilities: Develop new customers and maintain long-term relationships with universities, research institutes, biotech companies, and R&D-driven clients. Promote Sailgene’s products and services through academic conferences, scientific meetings, online outreach, client visits, and other business development activities. Understand customer research needs and provide appropriate sequencing service solutions in collaboration with internal technical and project teams. Manage the full sales process, including lead generation, customer communication, solution recommendation, quotation follow-up, contract negotiation, deal closure, and payment follow-up. Maintain customer satisfaction by responding to client inquiries, coordinating internal resources, and supporting pre-sales and after-sales communication. Collect market information, identify regional opportunities, and support the company’s business expansion in the U.S. market.