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Overview: In this role, you will support hospital claim denial recovery as part of a healthcare-focused team. You focus on resolving denied, underpaid, and unpaid claims across a diverse range of payers to reduce aging inventory. You will investigate claim issues, apply payer knowledge, and drive timely follow-up on balances. This long-term contract in Minneapolis offers the opportunity to improve reimbursement outcomes and collaborate with cross-functional colleagues to meet denial recovery goals.
Responsibilities:
  • Pursue payment resolution for hospital accounts with denied, underpaid, or outstanding claims across multiple insurance payers
  • Review claim status and supporting documentation to identify cause of non-payment and determine next steps
  • Conduct follow-up with payers to appeal denials, correct billing issues, and secure reimbursement on eligible accounts
  • Apply healthcare collection regulations and compliance standards in account management and recovery
  • Interpret payer agreements and reimbursement terms to verify expected payment amounts and identify discrepancies
  • Document account actions in relevant systems and maintain accurate records of communication, outcomes, and follow-up plans
  • Prioritize assigned inventory to address backlog and meet productivity expectations
  • Collaborate with team members and internal stakeholders to escalate complex accounts and support denial recovery goals
Key requirements:
  • Experience in medical collections or denial management
  • Ability to review and interpret claim documentation and payer denial reasons
  • Experience with follow-up and payer communications for denials and underpayments
  • Understanding of healthcare collection regulations and compliance standards
  • Ability to document actions and maintain records in systems
  • Strong organizational skills and backlog management
  • Collaboration with team members and stakeholdersdetail-orientedteam collaborationeffective communicatorproductive prioritizationproblem-solvingadaptability

Also on the board Same function, level within a rung

Level

Senior

Location

Fort Lauderdale, FL

Occupation

Bill and Account Collectors

Industry

Collection Agencies

Posted

2 days ago

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