Front Desk Concierge

Position Summary: The Front Desk Associate is responsible for managing the front desk operations of a residential community while delivering a polished, hospitality-driven experience. This role requires strong communication, attention to detail, and the ability to maintain professionalism in a fast-paced environment.

Key Responsibilities: Greet residents and guests promptly with a professional and welcoming demeanor Manage building access, visitor logs, and resident notifications Answer and direct incoming calls in a clear and courteous manner Accept and log packages, deliveries, and service requests accurately Maintain a clean, organized, and controlled front desk area Monitor lobby activity and report any concerns or incidents appropriately Follow property-specific procedures and Stratton service standards at all times Coordinate with property management and on-site staff as needed QualificationsPrior front desk, concierge, hospitality, or customer service experience preferred Strong communication and interpersonal skills Professional appearance and demeanor Reliable, punctual, and detail-oriented Comfortable using computers, phones, and basic systems Ability to remain composed and attentive throughout the shift ScheduleFlexible scheduling based on property needs Day, evening, and overnight shifts available Full-time and part-time positions offered CompensationCompetitive hourly pay based on experience and schedule Opportunities for growth into lead or full-time site roles Work EnvironmentIndoor, customer-facing role within a residential community Requires standing, walking, and maintaining an active lobby presence Stratton Amenities is an equal opportunity employer.