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Front Desk Agent/Valet

Front Desk Agent/Valet

cg hie managementAtlanta, GA

2 days ago

Hotel, Motel, and Resort Desk ClerksParking AttendantsReceptionists and Information Clerks
Hotels (except Casino Hotels) and MotelsAll Other Traveler AccommodationCasino Hotels
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Job Description
Benefits:
  • Employee discounts
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development
Holiday Inn Express Atlanta Downtown (the “Hotel”) is seeking a Front Desk Agent who will also assist with valet operations. This position plays a key role in delivering an exceptional guest experience by ensuring smooth arrivals, departures, and professional handling of guest vehicles. The ideal candidate provides service with integrity, efficiency, and a welcoming smile — from check-in to check-out.
Responsibilities:
  • Welcome guests in a warm, friendly, and professional manner
  • Perform accurate guest check-in and check-out procedures
  • Respond to guest inquiries and resolve concerns promptly
  • Safely park and retrieve guest vehicles in a timely manner
  • Maintain awareness of lobby and front drive activity
  • Balance cash drawer by counting cash at the beginning and end of each shift
  • Assist and collaborate with housekeeping, maintenance, and other departments as needed
  • Follow hotel policies, brand standards, and safety procedures
  • Must be able to work AM, PM, overnight shifts, weekends, and holidays
  • Continuous standing and walking for the duration of the shift
Qualifications & Requirements:
  • Valid U.S. driver’s license required (clean driving record preferred)
  • Prior hotel front desk experience required
  • Hotel Key PMS experience preferred
  • Prior experience with IHG brand hotels is a plus
  • Excellent oral and written communication skills
  • Strong multitasking and organizational skills
  • Ability to work in a fast-paced environment
  • Team-oriented and collaborative mindset
  • Self-motivated, dependable, and detail-oriented

Also on the board Same function, level within a rung

Level

Junior

Location

Atlanta, GA

Occupation

Hotel, Motel, and Resort Desk Clerks

Industry

Hotels (except Casino Hotels) and Motels

Posted

2 days ago

Apply for this role →