Windows Systems Engineer-MSP

KEY RESPONSIBILITIES: Identity & Access Management Design and implement Microsoft 365 tenant environments aligned with secure baselinestandards Configure and administer Microsoft Entra ID (Azure Active Directory) Architect and implement Conditional Access policies and authentication controls Design hybrid identity architectures including Password Hash Sync (PHS), Pass-through Authentication (PTA), and federation models Administer and secure on-premises Active Directory environments including OUstructure and Group Policy Design authentication and authorization models appropriate for regulated clientenvironments Email & Collaboration Security Configure and troubleshoot email authentication protocols including SPF, DKIM, andDMARC Design and maintain Exchange Online mail flow configurations Implement secure sharing policies within SharePoint Online and OneDrive Diagnose and resolve complex mail routing and delivery issues Endpoint & Device Management Configure and manage Microsoft Intune for endpoint and device management Implement device compliance policies and application protection policies Integrate device compliance with Conditional Access enforcement Design secure access models for managed and unmanaged devices Infrastructure & Virtualization Design and support virtualization platforms such as VMware or equivalent enterprisesolutions Diagnose and resolve performance issues across compute, memory, storage, andnetworking layers Implement high availability, redundancy, and resilience strategies for infrastructureenvironments Support Windows Server environments including domain controllers, file services, and Remote Desktop Services Backup & Disaster Recovery Architect backup and recovery strategies using 3-2-1 protection principles Implement immutable and offsite backup protections Design and validate disaster recovery procedures Lead recovery efforts during incident response situations Networking & Systems Troubleshooting Troubleshoot DNS, routing, firewall, and connectivity issues across client environments Maintain strong understanding of Active Directory DNS architecture including SRVrecords Support integration with email gateways and third-party filtering platforms Diagnose multi-layer infrastructure issues affecting identity, networking, and applicationservices Project Leadership & Client Engagement Lead Microsoft 365 migrations including hybrid and cutover implementations Plan and execute tenant onboarding and infrastructure modernization initiatives Serve as technical lead on client projects and consulting engagements Develop documentation, architecture diagrams, and technical standards Serve as a technical liaison between company, client stakeholders, and third-party vendors Develop and maintain strong client relationships, working closely with Principals andsenior leadership to support the client experience Deliver status updates proactively and surface issues before they reach the client — aclient should never learn about an outage or a failed migration before our company does Review and validate work performed by other resources before it reaches the client; delegating a task does not transfer accountability for the outcome Team Collaboration & Mentorship Serve as a technical escalation resource for Systems Engineers and consulting staff Mentor junior engineers and support knowledge transfer across the team Promote technical best practices and disciplined operational standards Support the continued improvement of our consulting methodologies Continuously expand technical expertise across both existing and emerging technologies, sharing new findings with the broader teamJOB EXPECTATIONS Ability to lift and move equipment weighing up to 50 pounds. Remain engaged with an open client issue through resolution, including outside standardbusiness hours — evenings and weekends as needed — consistent with our clientservice expectations and the billing bonus program. Adherence to the Information Security Management System (ISMS) framework:o The ISMS consists of processes and controls to manage the firm’s data securitywith a goal of protecting the confidentiality, integrity, and availability ofinformation assets for clients and of our firm.o Personnel are expected to contribute continuously to the ISMS framework by:o Reporting incidents, events, and potential threatso Identifying weaknesses within the ISMS and reporting themo Providing recommendations for improvement for both the security infrastructureand related operating procedureso Recognizing the implications of non-conformance This job description is not intended to cover or describe all tasks, duties, andresponsibilities that may be required, nor does this constitute an offer of employment.#PRITechJobs