Collections Coordinator, Legal Services

Key Responsibilities: Document all collection activity in the Collections Module. Monitor accounts receivable and analyze short payments, rejections, and payment trends. Collaborate with attorneys on invoice appeals and ensure submissions occur within required timeframes. Generate, review, and distribute reduction and AR reports tailored to each attorney's needs. Work closely with attorneys on follow-ups related to outstanding balances, unapplied cash, and unreturned reduction reports. Coordinate with the Cash Receipts team to ensure accurate application of payments. Responsible for allocation of on-account matter credit. Work closely with the Billing Coordinator to ensure accurate bill status and submission information is reported to the attorneys. Lead quarterly collections calls to review unresolved balances and define actionable next steps. Initiate and manage the firmwide year-end collections initiative, including scheduling additional meetings, identifying at-risk accounts, sending reminder statements, and reviewing approved e-billing invoices with delayed payments.

Required Experience & Skills: Minimum of 3 years of professional services collections experience. Familiarity with legal e-billing sites is a plus. Attention to detail is a must, including verbal and written communication. Must possess organizational and time management skills. A high degree of proficiency in Microsoft Word, Outlook, and Excel. Works well independently and within a team.

Compensation: Starting at $32.97 per hour ($60,000 annually), DOESwanson Martin and Bell LLP offers an excellent benefits package, including medical, dental, vision, qualified transportation benefits, life insurance, vacation and sick time, holiday pay, and 401(k).As an EOE/AA employer, Swanson, Martin & Bell, LLP will not discriminate in its employment practices due to an applicant's age, race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.