Front Desk/ Treatment Planner

What You'll Do: Greet and check in patients, managing front desk flow with warmth and efficiency Schedule surgical consults, procedures, and follow-ups Verify medical and dental insurance benefits (this role requires comfort working both sides — CPT and CDT) Present treatment plans clearly, including costs, financing options, and what to expect Collect payments and manage day-to-day billing and collections tasks Coordinate closely with our clinical team on surgical-day logistics — pre-op instructions, day-of scheduling, and post-op follow-up calls Serve as a calm, trustworthy point of contact for patients who are often nervous about surgery What We're Looking For Must-haves: Experience in a dental or medical front office role Comfort verifying insurance benefits and explaining coverage to patients Strong, empathetic communication skills — you can deliver both good news and hard financial conversations with care Reliable, organized, and able to manage a multi-step daily schedule

Nice-to-haves: Prior experience in an oral surgery, dental specialty, or medical practice Familiarity with dual medical/dental billing (CPT and CDT coding) Experience with practice management software (Carestream) Schedule Monday-Thursday 7:45-4:30p Friday 7:45-3p

Compensation & Benefits: $18-25 per hour. Health Insurance, 401k, PTO offered.

How to Apply: We'd love to hear from candidates who want to be part of a practice that treats patients like people, not procedures. Please apply with your resume, and feel free to include a short note on why this role interests you.