Field Coordination Manager

Leading real-time field support and escalation management, the full-time Field Coordination Manager will ensure seamless execution of field operations by resolving issues, supporting field teams, and enhancing the customer experience in a remote environment. Key responsibilitiesOwn all real-time field support and escalation management Act as the primary point of contact for urgent scheduling conflicts and field issues Lead, coach, and develop a team focused on high-quality support executionRequired qualifications 2+ years of experience in customer support, field operations, or coordination roles Experience managing high-volume support environments Experience leading or coaching teams Strong communication and problem-solving skills Experience with CRM and support tools (Salesforce preferred)