stiTallahassee, FL
Compliance Officer
WORK ENVIRONMENT:
Professional office, business casualCANDIDATE RESPONSIBILITIES: Contact constituents/complainants to discuss the details of the complaints that are filed. Read state statute and compare with complaints to analyze the issue. Communicating with the public, so good customer service skills are a MUST. Advise complainant of the Division's jurisdiction and that the case is being closed and for what reason. Provide any resources or referrals, as appropriate. Send a written correspondence to the complainant once approved by the supervisor. Close the case out by adding the appropriate codes/activities/statues in Versa. Document the actions in the OnBase system.
CANDIDATE REQUIRED SKILLS:
Communicate verbally and in writing appropriately Read and interrupt Florida statutes Previous experience working with the public in a professional work environment Exceptional organizational skills** Commit to the project time lineRequired/Desired SkillsSkillRequired /DesiredAmountof ExperienceAbility to speak and understand EnglishRequired0High school diplomaRequired0Excellent written and oral communication with the publicRequired0Ability to read and interrupt Florida State StatuesRequired1YearsExperience working with the public in a professional work environmentRequired3YearsExperience working with the public and analyzing complaintsRequired1YearsExperience using VersaHighly desired0Experience using OnBase systemHighly desired0
Also on the board Same function, level within a rung
Level
Mid
Location
Tallahassee, FL
Occupation
Compliance Officers
Industry
Other General Government Support
Posted
today