Word Processing Coordinator

Essential Duties and Responsibilities: Monitor e-mail for work requests and respond in a timely manner Accept, log, and prioritize work requests Complete the Request for Work form and record the request in the electronic log Prepare the end of shift status report Diagnose and troubleshoot problematic jobs Check workstations in the Conference Center to ensure equipment is working and that there are adequate supplies Handle conference room reservation requests Answer Computer Support hotline calls when they are not available Check with Distribution Center for remaining work and review the end of shift status report Distribute remaining work from previous shift to staff Check Conflicts database for active conflict requests Perform conflict searches during off-hours Monitor and resolve technical problems associated with work requests Check paper supply and order as necessary Monitor proofreading temps including a review of procedures and paperwork Monitor general cleanliness and appearance of the Word Processing area Check Word Processing equipment periodically: printers, pcs, mfps, and transcription hardware/software Qualifications / Position Requirements Advanced level proficiency in Word, Excel, Power Point, Visio and Acrobat Considerable knowledge of and the ability to use computers and software applications currently being used at the Firm Effective communication and sound judgment Excellent attendance and punctuality Demonstrated ability to organize, direct, and perform high level coordinating duties in a manner conducive to full performance and high morale Demonstrated ability to identify problems and develop appropriate and feasible solutions Ability to maintain personnel records and prepare reports and correspondence accurately and efficiently Excellent writing skills and the demonstrated ability to develop written reports, correspondence, and action plans Considerable interpersonal skills, including the ability to establish and maintain effective working relationships with others. Must be able to work collaboratively with lawyers and business services professionals, demonstrating strong teamwork and a positive attitude Flexibility in daily schedule to accommodate unexpected situations Excellent written and verbal communication skills Maintain composure and able to cope with varied situations Ensure confidentiality of all the Firm's and clients documentation and information Education and/or Experience Minimum of 5 years of relevant work experience in a legal or financial word processing center High school diploma or equivalent Compensation The expected base salary for this position ranges from $110,000 - 120,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, anticipated assignment, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. Davis Polk offers a competitive salary and comprehensive benefits package.