sms transportation servicesLos Angeles, CA
Bilingual Dispatcher
$16.00 - $17.00
Apply →Bilingual Dispatcher
Bilingual Dispatcher
sms transportation servicesLos Angeles, CA
8 days ago
$16.00 - $17.00
Dispatchers, Except Police, Fire, and AmbulanceFirst-Line Supervisors of Transportation Workers, All OtherPublic Safety Telecommunicators
All Other Transit and Ground Passenger TransportationBus and Other Motor Vehicle Transit SystemsOther Support Activities for Road Transportation
Apply for this role →Bilingual DispatcherSMS Transportation Services Inc - Los Angeles, CAOverviewSalary Range $16.00 - $17.00
Description:
The Dispatcher position is directly responsible, under supervision, to provide communication and support services to drivers and clients.
Responsibilities:
- Supervise drivers in directions and immediate situations.
- Coordinates dispatching of drivers by receiving and transmitting radio calls.
- Inputs and retrieves computer data quickly.
- Answers questions and provides information to the drivers and clients over the telephone.
- Makes entries into automated computer system.
- Maintains accurate, up-to-date files and logs.
- Assists drivers in ensuring clients are delivered in a timely manner.
- Assemble schedules for the following day of service
- Clearly document all cancellations and no shows.
- Assist in other departments as needed
- Effectively communicate any problems or issues with managers as situations arise
Qualifications:
- Pre-Requisites (experience/training/education/certifications):CDL required
- Paratransit experience highly preferred
- High school degree or G.E.D.At least 3 years of field experience or equivalent. Uses good judgment in making decisions in emergency and routine situations.
- Effective oral and written communication skills.
- Excellent organization and multi-tasking skills
- Ability to effectively interpret contract rules and requirements
- Ability to effectively decipher maps
- Demonstrated excellent written and oral communications and organizational skills.
- Bilingual English and SpanishPERSONAL QUALITIESMust have a pleasing personality and ability to get along with adults. Ability to deal effectively with a wide variety of personalities in situation requiring diplomacy, friendliness, confidentiality, poise, tact and good judgment.
- PHYSICAL ABILITIESMust be able to pass pre-employment.
LICENSESCDL
Also on the board Same function, level within a rung
Level
Junior
Salary
$16.00 - $17.00
Location
Los Angeles, CA
Occupation
Dispatchers, Except Police, Fire, and Ambulance
Industry
All Other Transit and Ground Passenger Transportation
Posted
8 days ago