Holiday Inn Express & Suites - Front Desk Agent/Night Audit
Holiday Inn Express & Suites - Front Desk Agent/Night Audit
sunny pkrs managmentHouston, TX
today
Hotel, Motel, and Resort Desk ClerksReceptionists and Information ClerksLodging Managers
Hotels (except Casino Hotels) and MotelsAll Other Traveler AccommodationCasino Hotels
Apply for this role →Job Description:
We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.
Responsibilities:
Register and assign rooms to guests Confirm phone and online reservations Respond to guest needs, requests, and complaints Collect payment from departing guests Keep records of occupied rooms and guests Communicate pertinent guest information to designated departments
Qualifications:
Previous experience in customer service, front desk service, or other related fields Ability to build rapport with guests Strong organizational skills Excellent written and verbal communication skills
Also on the board Same function, level within a rung
Level
Entry
Location
Houston, TX
Occupation
Hotel, Motel, and Resort Desk Clerks
Industry
Hotels (except Casino Hotels) and Motels
Posted
today