Patient Service Representative (FT Nights)

Patient Service Representative FTThe Patient Services Representative (PSR) plays a crucial role in the emergency center's operational efficiency by ensuring a smooth check-in and check-out process for patients. The role requires strong communication skills, organizational abilities, and a commitment to maintaining patient confidentiality and safety. This position is integral to fostering a supportive and efficient environment in the Emergency Center, ensuring patients receive the care they need while upholding the standards of the healthcare facility. Qualifications required High School Diploma or equivalent Minimum of 2 years of experience in a Patient Services Representative (PSR) role within a Hospital, ER, or Clinic Previous experience in medical registration, admitting, and scheduling in an ER setting is preferred Essential Job functions and responsibilities1.Front Desk Operations: Greet patients and guests with a cheerful demeanor Determine necessary services and direct patients accordingly Collect demographic information and ensure proper signatures for billing accuracy Maintain logs of patient information and manage phone inquiries professionally Manage office supplies and maintain a clean and welcoming environment2.

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