Leasing Team Member

REPORTS TO: Community Manager COMPENSATION: Hourly Rate, plus Benefits and Bonus eligibilityLOCATION: Villages at Fiskville -10127 Middle Fiskville Rd, Austin, TX 78753SUMMARYWe are seeking a detail-oriented, customer-focused Leasing Team Member to join our growing team at an affordable housing community. The Leasing Team Member will play a key role in ensuring LIHTC compliance, maintaining 100% occupancy rate, retaining existing residents, and preleasing for future availability.

RESPONSIBILITIES: (Including but not limited to) Be an ambassador for customer service by consistently going above and beyond to ensure that Solidago residents are satisfied. Process rental applications and ensure all documentation is collected and verified in accordance with LIHTC guidelines. Greet prospective residents, answer inquiries, conduct property tours, and highlight community features and benefits. Utilize the Solidago Standard of Leasing. Respond to resident concerns in a professional and timely manner Collaborate with maintenance and property management staff to ensure smooth daily operations Maintain the cleanliness of the tour path to ensure a positive first impression of the community. Maintain detailed and organized resident files for compliance audits. Complete all lease applications and lease file paperwork. Maintain accurate lease file documentation in accordance with company policy; participate in lease file audits as assigned by the Community Manager. Be an expert on current market conditions and trends by shopping competition and attending Solidago training. Participate in and assist with planning the community’s Monthly Marketing Plan (MMP). Assist with various additional community projects as assigned by the Community Manager. MINIMUM SKILLS & EXPECTATIONS Utilize the Solidago Way of Leasing by: Warmly greeting prospective clients Answering incoming leasing calls Determining needs and preferences Professionally presenting the community and apartment homes Utilizing feature/benefit selling Closing the sale Following up Using “Gotta Says”

QUALIFICATIONS: 1-2 years of Real Page Onesite experience preferred. High School Diploma or equivalent. Minimum of 1 year of experience in leasing or property management, preferably within a LIHTC community. Strong communication skills. Available evenings and weekends. Ability to embody the Solidago Standards every day. Strong understanding of LIHTC compliance, income limits, and eligibility requirements Basic computer skills: typing and writing ability for correspondence, memos, etc. BENEFITS Medical, Dental, and Vision Insurance Health Savings Account (HSA) and Flexible Spending Account (FSA)Paid Time Off (PTO)Paid Holidays Dental 401k Retirement Plan