Member Services & Financial Solutions Consultant

Virginia Credit Union is seeking a Contact Center Account Consultant I to answer member inquiries about deposits and loans and to promote credit union products. You will educate members, process transfers and payments by phone, and assist with payroll deductions and direct deposits while upholding service quality. The role emphasizes cross-selling, accuracy, confidentiality, and adherence to risk policies. Prior contact center and credit union knowledge are valued, with a focus on professional