Service Manager - HVAC

Pay: $125,000-$140,000 per year

Benefits: Medical, dental, and vision insurance with 50% employer-paid employee coverage

What You’ll Do: Oversee daily HVAC service and maintenance operations, balancing staffing, scheduling, and customer needs Coach technicians on service quality, customer communication, and sales performance Set clear expectations, monitor department results, and help the team achieve its goals Evaluate completed work and address opportunities to improve quality and consistency Develop training plans that strengthen technical skills and support employee growth Manage recruiting, hiring, and onboarding to maintain a capable, dependable team Help resolve technical questions, customer concerns, and workflow challenges Reinforce safe work practices and adherence to company policies and service procedures Identify practical ways to improve department efficiency and performance What You Bring Three or more years of leadership or management experience HVAC knowledge preferred Experience providing sales training and developing team members A history of building productive teams and following through on performance expectations A customer-focused approach to service and problem-solving Strong communication, planning, and organizational skills The ability to provide clear direction, constructive feedback, and ongoing support Bring your leadership skills to Test of Time Plumbing Heating Air & Electrical and help shape the success of our service department.