Lending Rep I - Titles

Lending Representative IThe Lending Representative I is responsible for the accurate, timely, and compliant processing of all title-related activities for loans secured by titled collateral. This role ensures the credit union's lien interests are protected, manages the full lifecycle of title documentation, and provides support to members and internal teams. Major Duties and Responsibilities Title Processing & Lien Management: Receive, review, and process titles for loans, ensuring proper owner and lienholder information. Submit electronic and paper titles to dealerships and DMVs for lien placement and release. Track and reconcile outstanding titles, resolve discrepancies, and maintain accurate records. Prepare lease buyout packages and guide members through title transfer for lease buyouts. Loan Payments & Payoff Servicing: Process incoming checks and wire transfers for loan payoffs and regular payments. Review payoff documentation for completeness and accuracy; verify funds and resolve discrepancies. General Ledger Reconciliation & Collateral Reporting: Perform daily balancing of processed transactions. Reconcile general ledger accounts related to title and loan servicing. Complete required reports and audits as assigned. Member & Employee Support: Respond to member, branch, and internal team inquiries regarding title processes. Communicating payoff deficiencies to dealership partners. Assist with cross-training and support other departmental duties as assigned. Maintain professional standards and promote positive relationships within the organization.