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Overview: In this role you will advance query intelligence and agentic search across Atlassian products. You’ll work within the Query Intelligence team to connect user intent with relevant knowledge, shaping search experiences and AI-enabled interactions. You will prototype and deploy ML capabilities, evaluate retrieval quality, and balance performance with cost for enterprise-scale systems. This is an opportunity to influence how users and agents discover information and accomplish tasks. Compensation / Benefits health and wellbeing resources paid volunteer days perks and benefits equitable compensation considerations bonus schemes and equity (where applicable) flexible work arrangements (hybrid/remote)
Responsibilities: Develop ML and LLM capabilities for query understanding, rewriting, decomposition, and structured search constraints Design and improve agentic search planners that select sources and adapt based on evidence Improve model behavior through prompts, training data improvements, and fine-tuning as needed Own projects from problem definition through production deployment and measurement Create datasets and evaluation methods to measure retrieval relevance and grounding Balance search quality with latency and cost within enterprise permissions and data boundaries Collaborate with other AI teams to integrate query intelligence into user experiences Contribute to technical design, code reviews, and mentorship of junior engineers
Key requirements: Bachelor’s or Master’s degree in Computer Science or related field, or equivalent practical experience 4+ years in machine learning with production-delivered ML capabilities Strong Python programming skills for production-quality code Experience in NLP, information retrieval, search relevance, or LLM applications Experience designing experiments, building evaluation datasets, and using evidence to drive improvements Understanding of ML development lifecycle from data prep to deployment and monitoring Ability to own ambiguous problems and communicate effectively with engineering and product partners ownership of problems clear communication with partners cross-functional collaboration Python programming natural language processing information retrieval

Also on the board Same function, level within a rung

Level

Lead

Location

Brooklyn, NY

Occupation

Software Developers

Industry

Custom Computer Programming Services

Posted

today

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