Major Responsibilities:
  • Handles customer complaints regarding timeliness of deliveries or quality of products for areas of responsibility.
  • Aids field staff with questions regarding equipment.
  • Stocks and maintains vehicle inventory.
  • Knowledgeable and competent on the basic DME and specific RT equipment.
  • Responsible for accurate and timely delivery, pick-up and or switch out of DME and RT equipment.
  • Completes paperwork in a neat, accurate, timely manner in accordance with regulatory rules.
  • Maintains and operates company vehicles in accordance with company policies, procedures and regulatory agencies.
  • Operates vehicle in accordance with local laws.
  • Works on-call schedule as indicated by management.
  • Attends meetings and handle other duties as assigned.
  • Licensure, Registration, and/or Certification Required:
  • A valid drivers license issued by the Division of Motor Vehicles.
Education Required: High School Diploma or GED equivalent
Experience Required: 1 year related experience in customer service, deliveries, etc. Knowledge, Skills & Abilities Required:
  • Previous work experience dealing with customers, patients, or the general public.
  • Ability to use tact, discretion, and good customer service skills to be able to interact with customers and patients. Must be able to verbally explain the operation of the equipment.
  • Must be dependable, able to work independently, handle interruptions, and follow directions. Must be able to maintain accurate records and maintenance systems.
  • Must possess and provide proof of a valid Illinois or Wisconsin Drivers License and a registered, functional car with adequate insurance coverage.
  • Physical Requirements and Working Conditions:
  • Must have manual dexterity to operate a variety of office and business equipment.
  • Must be able to sit, stand and walk for prolonged periods in order to analyze and prepare information.
  • Must have the physical agility to move about in confined spaces, including bending, kneeling, squatting and occasionally reaching one or both arms over the head.
  • Must be able to lift, push or pull 75 lbs.
  • Must be able to maneuver up to 122 lbs on a dolly up and down ramp and/or stairs as needed.
  • Must be able to speak and hear clearly to be able to communicate with people in person or over the telephone.
  • Subject to occasional temperature and road fluctuations during required business travel or during warehouse/dock work.
  • Subject to exposure to chemical and hazardous waste and communicable disease.
  • This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Also on the board Same function, level within a rung

Level

Mid

Location

South Milwaukee, WI

Occupation

Light Truck Drivers

Industry

Medical, Dental, and Hospital Equipment and Supplies Merchant Wholesalers

Posted

yesterday

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