Customer Support Rep- Manufacturing Join our dynamic team and become a vital part of a company that revolutionizes the foam manufacturing industry. As a Customer Support Rep- Manufacturing, you'll have the opportunity to immerse yourself in a fast-paced, innovative environment where each product is crafted with precision to meet unique customer needs. This role offers a platform to enhance your skills, gain technical expertise, and grow alongside seasoned professionals dedicated to providing top-tier solutions.
Key Qualifications & Requirements: 0–4 years of experience in customer support; open to motivated recent verbal and written communication abilities; comfortable with client interactions via phone and email. Excellent organizational skills with a keen eye for detail. Proficiency in Microsoft Office Suite; eagerness to master CRM tools. Passion for manufacturing and technical products; past exposure to production or engineering is an advantage. High school diploma or equivalent; an Associate's or Bachelor's degree in Business, Marketing, or a technical discipline is beneficial. Enthusiasm to engage with Product Engineering and Manufacturing teams, with training provided. In this role, you will actively engage with approximately 200 accounts, uncovering opportunities and fostering long-term partnerships. You'll work closely with cross-functional teams to translate customer specifications into engineered solutions, playing a critical role from initial inquiry to final delivery.
What We Offer: A competitive base salary complemented by a performance-driven commission scheme. Comprehensive benefits including health, dental, vision, and a 401(k) plan. Extensive training and guidance from industry veterans. Clear career advancement opportunities in sales and account management. Collaborative work culture that values your input and send a current copy of your resume with work history to for consideration. All communications are 100% confidential.

Also on the board Same function, level within a rung

Level

Junior

Location

King of Prussia, PA

Occupation

Customer Service Representatives

Industry

Polystyrene Foam Product Manufacturing

Posted

2 days ago

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