Senior Clinic/Practice Assistant

Clinical Operations Team MemberMake a Difference Every Day at MGH Primary Care Associates Looking for a role where your work truly matters? Join our clinical operations team and be the friendly, welcoming face that helps patients feel cared for from the moment they arrive. What You'll DoKeep the practice running smoothly by scheduling appointments, managing check-in and check-out, and maintaining accurate appointment recordsBe a welcoming first point of contactassist callers with routine questions and triage matters appropriatelyProcess patient billing forms and scan documents into the patient medical record (Epic) Serve as a "Super User" for scheduling, registration, and billing systems, providing training and support to your teammatesTake on more advanced work, such as surgical scheduling and schedule changes/blockingHandle, screen, and route messages related to prior authorizations, provider questions, prescription refills, and test resultsContribute to additional responsibilities as assigned Why You'll Love ItMake a real difference in patients' experience every dayBe recognized as a go-to systems expert and mentor for your teamGrow your skills with specialized, high-impact scheduling work What You BringHigh school diploma or equivalent (required) 35 years of office experience (required) Advanced Microsoft Outlook, Word, Excel, and PowerPoint skills Strong written and verbal communication skills Excellent organization, time management, and attention to detail Ready to make an impact behind the scenes? Apply today!