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National Jewish Health is seeking a bilingual Quality Assurance Analyst to support the delivery of high-quality contact center and digital health services. The role focuses on monitoring, analyzing, and improving quality across phone, chat, text, and digital interactions to ensure exceptional user experiences and compliance with established standards. You will lead audits, calibrations, and reporting, collaborate with QA and Health Initiatives leadership, and coach frontline agents to raise

Also on the board Same function, level within a rung

Level

Junior

Location

Denver, CO

Occupation

Quality Control Analysts

Industry

Translation and Interpretation Services

Posted

yesterday

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