Travel Support Consultant (US) - Duffel, United States

Travel Support Consultant (US) - Duffel, United States Travel Support Consultant (US) - Duffel, United States The posting states that the candidate must be able to work Eastern or Pacific Time business hours, with some flexibility on shift patterns. Duffel frames its mission plainly: making travel effortless. Whether it is visiting the people closest to us, starting an adventure or a career-defining business trip, travel is an essential part of life — yet more than four billion airline passengers rely on technology that has not kept up with modern expectations. A Travel Support Consultant handles the live end of that: bookings, changes, cancellations and airline escalations on behalf of the platform's customers. It is part GDS-style ticketing knowledge, part customer service, part detective work. Good fit for: travel consultants, ticketing agents and airline reservations staff who want to move from a traditional agency into travel technology.