Guest Services Supervisor

ESSENTIAL DUTIES AND RESPONSIBILITIES: (Other duties may be assigned): Knowledgeable of and ensure compliance with all departmental procedures, Title 31, and tax requirements. Receive, reconcile and manage a cashier draw as assigned. Issue banks to and balance Cage Cashiers. Perform even exchanges and ensure the safe and efficient operation of the Vault. Ensures adequate inventories of all operational supplies. Verifying documents Responsible for communicating shift activities to the GSC Manager. Ensure all daily financial paperwork is brought to audit. Interacts with other departments to ensure efficiency and guest satisfaction.

SUPERVISORY RESPONSIBILITIES: Provide guidance to GSC Cashiers working their respective shift.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. All Employees must be knowledgeable to all Company policies and procedures, including fire and safety regulations. EDUCATION and/or EXPERIENCE High School Diploma or GED Must be able to obtain and maintain and Iowa Gaming License Two years’ experience in high cash handling experience preferred SKILLS Must be able to effectively communicate in English. Proficient with computers and 10 key. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Will use a bill counter, casino kiosk, 10-key, multi-line phone.

Equal Opportunity Employer: This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.