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Hotel Front Desk Receptionist

Hotel Front Desk Receptionist

home2 suites by hilton warner robinsWarner Robins, GA

3 days ago

$12 hourly

Hotel, Motel, and Resort Desk ClerksReceptionists and Information ClerksConcierges
Hotels (except Casino Hotels) and MotelsAll Other Traveler AccommodationCasino Hotels
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Job Description: Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!
Compensation: $12 hourly
Responsibilities:
  • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
  • Communicate with housekeeping to make sure guest rooms are ready
  • Handle customer complaints as necessary
  • Perform regular bookkeeping duties: make sure hotel guest information is current and correct
  • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
Qualifications:
  • High school diploma, GED, or equivalent
  • Working knowledge of Microsoft Office and reservation management systems 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
  • Well-versed in taking telephone calls and handling stressful situations
  • Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
  • Must be able to stand for long periods of time
  • About Company
  • Our mission statement is simple:
To raise the bar on what relationships, reputation, and returns mean in hospitality.
What We Offer:
  • A great environment! We pride ourselves on being one of the best places to work
  • Paid Time OffBirthday (Paid Day Off)401(k)
  • Incredible Insurance benefits
  • Bonus PayOpportunity for Growth and so much more

Also on the board Same function, level within a rung

Level

Entry

Salary

$12 hourly

Location

Warner Robins, GA

Occupation

Hotel, Motel, and Resort Desk Clerks

Industry

Hotels (except Casino Hotels) and Motels

Posted

3 days ago

Apply for this role →