Account Executive - Boston

SUMMARY: The Account Executive (AE) is responsible for generating new revenue, maintaining and growing existing revenue, while providing best-in-class customer service and building strong client relations. The AE will be selling global litigation services to law firms both locally and nationally, while also acting as a liaison between clients and the company's internal operations teams. This requires a candidate who is a self-starter, results orientated, motivated professional with a sense of urgency and a Make It Happen attitude.

ACCOUNT EXECUTIVE ESSENTIAL FUNCTIONS: Service existing accounts through a relationship-based approach Establish new account revenue through researching and identifying potential leads, soliciting new law firms, building rapport, providing education and information around the company's offerings Drive sales activity to achieve monthly and quarterly revenue goals Engage in technical discussions with potential clients through demonstrations and presentations Collaborate internally with sales team, sales management, and marketing Provide all clients with superior customer service Participate (in person or virtually) in association functions, client visits, lunch and learns, demonstrations, and any other client activities as necessary Daily usage of company provided CRM to track activity and customer follow up Work collaboratively with all operations teams to ensure customer satisfactionACCOUNT EXECUTIVE QUALIFICATIONS:Previous experience selling court reporting services or other services to the legal industry is paramount Established legal client book of business is highly desirable Demonstrated success in sales, negotiation, communication, and providing superior customer service in a fast-paced business environment Should be skilled in problem solving, possess excellent written and verbal communication skills, have a Make It Happen attitude, and thrive working both independently and within a collaborative team environment Bachelor's Degree preferred