Senior Alumnae Operations Manager

Title Senior Alumnae Engagement Manager Supervisor Director of Member Experience Employment Status Full‐time Exempt Location Remote or Memphis, TN Position Summary The Alumnae Engagement Manager‐Sr. serves as the senior strategic leader for alumnae and volunteer engagement across Kappa Delta. This role executes the vision set by theнеи National Vice President‐Alumnae by developing strategies that facilitate a cohesive alumnae and volunteer experience that strengthens engagement, retention, leadership pipelines, and long‐term connection to the Sorority. As the organization's subject‐matter expert on alumnae and volunteer populations, the Alumnae Engagement Manager partners cross‐functionally with volunteer leadership to design frictionless processes, lead change initiatives, and deliver meaningful, high‐quality member experiences at scale. This role exercises significant influence across staff teams, volunteer leaders, and governance(