Manager, Payroll Solutions Architect

Responsibilities: Partner with sales and account leaders on HR payroll BPaaS/BPO pursuits; serve as the primary solution architecture resource from qualification to proposal development and client presentations. Design staffing models for Payroll BPaaS engagements, detailing headcount, roles, supervision, shifts, and time-zone considerations; translate volumes and service expectations into pricing. Identify opportunities for automation and process improvement; communicate how Deloitte capabilities and tooling enhance efficiency, quality, and scalability. Determine delivery location strategies across US, Mexico, and India; build blended delivery models and validate with delivery leadership. Create and maintain staffing calculators, pricing templates, assumption libraries, and solution playbooks; draft proposal content and RFP responses; stay aware of competitive HR BPaaS/BPO landscape.

Key requirements: Bachelor’s degree or equivalent experience 6+ years in payroll outsourcing, BPO, shared services, or managed services 4+ years in solution architecture, pricing, workforce planning, capacity planning, delivery operations, or managed services design with payroll focus 4+ years applying benchmarking data (Avasant, ISG, Everest) to business cases; Excel-based pricing and scenario analyses; experience with AI/automation in solution development Experience collaborating with sales, delivery, pricing, and global teams across US, Mexico, and India; ability to manage multiple pursuits and deadlines Eligibility to work in the United States without sponsorship; willingness/ability to travel up to 50% Master’s degree or MBA (preferred) 6+ years in building BPO pricing models and global delivery economics (preferred) 6+ years in multi-country HR BPaaS/BPO opportunities; experience with blended US/nearshore/offshore delivery (preferred) 6+ years of HR technology, workflow tools, automation, AI, analytics; familiarity with Deloitte BPaaS capabilities like SimplrOps and Ascend (preferred) 4+ years partnering with delivery leaders on transition readiness; building reusable solution assets and governance for multi-country engagements (preferred) 8+ years of management consulting with sales targets; experience presenting to senior stakeholders (preferred) independent workstyle with collaborative teamwork clear written and verbal communication meticulous attention to detail and quality benchmarking data usage (Avasant, ISG, Everest) Microsoft Excel staffing calculators and pricing models scenario analysis and pricing inputs