horizon point marketingBirmingham, AL
Call Center Agent
Call Center Agent
Call Center Agent
horizon point marketingBirmingham, AL
2 days ago
Telemarketing Bureaus and Other Contact CentersTelephone Answering ServicesAll Other Business Support Services
Apply for this role →Call Center Agent At Horizon Point, we don't just create marketing—we go the extra mile to ensure every campaign makes an impact. By combining creativity, strategy, and data-driven insights, we help your business grow, engage your audience, and achieve success that lasts.
Overview:
We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries.
Key Responsibilities:
Answer inbound calls and respond to customer inquiries Make outbound follow-up calls regarding accounts or services Provide accurate product and service information Resolve customer concerns and escalate issues when necessary Maintain records of customer interactions and call activity Qualifications: Strong verbal communication and active listening skills Professional and customer-focused demeanor Basic computer and data entry skills Ability to multitask in a fast-paced environment Previous call center experience is a plus but not required Additional Information: Competitive salary Growth opportunities within the company Supportive and collaborative team environment Professional development and skill-building opportunities Stable full-time position Modern and dynamic workplace culture
Also on the board Same function, level within a rung
Level
Entry
Location
Birmingham, AL
Occupation
Customer Service Representatives
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
2 days ago