Family Tree, LLC Retail Associate

Retail Associate Job Description: Customer Service & Sales Greet customers and assess their landscaping or gardening needs Recommend plants, trees, shrubs, mulch, rock, and other materials Provide basic plant care and maintenance guidance Upsell complementary items (fertilizer, edging, tools, soil amendments) Handle customer concerns or complaints professionally Point-of-Sale & Transactions Operate cash register and POS system Open and close registers Balance drawer at end of shift Yard & Inventory Support Assist with loading mulch, rock, soil, and plants Restock shelves and plant displays Water and maintain plant inventory Rotate inventory to ensure plant health and product freshness Product Knowledge & Plant Care Maintain knowledge of seasonal plant varieties Identify common plant issues (overwatering, pests, disease) Understand material coverage rates (yards of mulch, tons of rock, etc.) Store Appearance & Maintenance Keep retail area clean and organized Maintain signage and pricing accuracy Ensure plants are watered, deadheaded, and properly labeled Safety & Equipment Follow safe lifting procedures Operate forklifts or skid loaders (if certified) Use proper PPE when loading materials Maintain safe customer traffic flow in yard areas Administrative & Team Support Answer phone inquiries about pricing and availability Support promotional events or sales Communicate customer feedback to management **This description outlines the primary functions of the role; however, management reserves the right to assign additional duties or modify responsibilities as business demands require.

Benefits: (for Full-time eligible positions): Medical Insurance with employer HSA contribution Health Savings Account Availability Life Insurance Profit-Sharing Plan Traditional 401K Roth 401K Section 125 Flex Spending Plan Medical or Dependent Care Voluntary Vision Care Insurance Voluntary Dental Insurance Voluntary Accident Insurance Voluntary Critical Illness Insurance Social Security, Unemployment Compensation, and Workers Compensation Insurance Benefits Employee Assistance Program (E.A.P.) Health and

Wellness Program Position Requirements: Our Team possesses varied work backgrounds. All experience levels are welcome.

Equal Opportunity Employer: Family Tree, LLC is an affirmative action/equal opportunity employer.